One Of The Leading CRM Specialists In Australia

Every organisation needs a CRM solution to help manage customer information and track opportunities to save time and money.  Praxa’s CRM Practice can help achieve faster and more reliable decision making whilst providing improved customer service, loyalty and satisfaction.

Is your organisation looking to build loyal and profitable one-to-one customer relationships across Sales, Marketing and Customer Service with an affordable, easy-to-use CRM Solution?

By utilising Microsoft Dynamics CRM Praxa’s CRM specialists will assist you in improving your customer satisfaction and loyalty through better understanding of your customer behaviour and needs.

Microsoft Dynamics CRM has been recognised by world leading research analysts such as Gartner and Forrester as the natural solution for SMEs and divisions of large enterprises that have a ‘Microsoft-centric’ IT strategy.

With Praxa and Microsoft Dynamics CRM you can manage and track your marketing campaigns, fill your sales pipeline with qualified sales leads and opportunities as well as respond faster to customer service issues.

Work Your Microsoft CRM The Way You Want It To

Praxa will assist you in utilising Microsoft Dynamics CRM to its maximum potential, and making it work the way your business does, allowing you to quickly and easily customise applications to meet your unique business requirements without writing a single line of code, whilst increasing the average sale and/or purchase frequency, reinforcing your brand image, improving customer retention rates and more easily generating and tracking positive word of mouth and referrals.

Microsoft Dynamics CRM provides an intuitive Outlook-like user interface and gives your employees direct access to customer information through Outlook, enabling access to the information they need when they need it, in the office or on the road.

Microsoft Dynamics CRM leverages Microsoft technologies where appropriate such as Sharepoint for Dashboards and SQL Server Reporting Services for enhanced Analytics and Reporting.

Praxa - A Reliable Partner

Praxa is a Gold Microsoft Certified Partner and a certified Microsoft Partner in CRM with successful CRM implementations to some of Australia’s leading organisations in construction and manufacturing, healthcare, major governmental councils and agencies as well as leading financial institutions including Australia’s foremost securities and derivatives trading & management organisation and one of the five largest and most successful companies in Australia.

With the integration of Snapdragon last year, Praxa has the enviable position as the leading Microsoft CRM expert in Australia and one of the leading CRM specialists in the country.

Resources

Leading Microsoft CRM Expert

Hosted CRM

To CRM or Not To CRM?

CRM Users Group