Customer Relationship Management

As part of Praxa’s suite of business applications, Praxa offers Microsoft Dynamics CRM as a flexible, powerful business solution for customer relationship management (CRM).

Deploying a powerful CRM can foster closer and stronger engagements with your customers, enhance the productivity of your employees and lead to growth in your business. Praxa’s expertise in deploying class leading business solutions on the Microsoft Dynamics CRM platform can help your business reduce costs and increase profitability by organising and automating business processes that nurture customer satisfaction and loyalty and significantly improve your revenue performance.

Praxa’s implementation of Dynamics CRM can provide many benefits to your business, including:

Microsoft Dynamics CRM - Interoperability with MS Outlook, MS Office 365 and Lync

Interoperability with Microsoft Outlook, Office 365 and Lync.

Streamline your work processes with Praxa’s ability to integrate Dynamics CRM with your everyday Microsoft applications.

Highly customisable workspaces and automations for all divisions within your business.

Highly customisable workspaces and automations for all divisions within your business.

Praxa’s tailored Dynamics CRM solutions, add value to your business processes, dashboards and views in accordance with your departments requirements to increase productivity.

Integration with Concur – Expense Management Solution

Integration with Concur, cloud and mobility expense management.

Praxa can help you implement a centralised expense management tool to better manage your cost of sales. By integrating Concur with Dynamics CRM, your employees can submit travel requests that are opportunity related wherever they are. Your business can control costs through better policy management and governance.

Integration with Nexon Absolute that enables your business to experience the full potential of Microsoft Lync Voice solution

Integration with Nexon Absolute that enables your business to experience the full potential of Microsoft Lync Voice solution

Integrating Microsoft Lync Enterprise Voice with Dynamics CRM provides a comprehensive unified communications experience. Click to call inbound/outbound call tracking for really effective lead and opportunity management.

Cost savings of up to 40%* compared to other CRM applications such as Salesforce.com

By utilising Microsoft Dynamics CRM’s licenses, your business can save up to 40% in comparison with equivalent licenses from other CRM providers such as Salesforce.com.

*(Source: Microsoft)

40%

cost savings

Praxa has over 10 years’ experience implementing and personalising Dynamics CRM for clients from all industry backgrounds; working with Praxa will allow us to leverage our experience to help ensure your Dynamics CRM implementation meets the needs of your business and assists you with enabling business productivity through automation of your business processes.

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Contact us today to find out how Microsoft Dynamics CRM can help you grow your business.