Access Customer Location, Equipment, Maintenance Contract and Call History information about your customers that will allow your team to make informed decisions when taking a Service Call. From a single point of access a dispatcher, call center member or service manager can easily determine the customer’s status, and history; flagging any exceptions on the account.
- Entering time and expense once to apply cost and create billing on a work order using the same entry to create payroll.
- Visibility into inventory levels that can be tracked and applied to work orders
- Analyze costs that will gain insight into your profit margins
- Easily evaluate the costs and profitability of your projects and variance-to-budget analysis allowing you to drill down into detail
- Single point of data entry as every cost and billing transaction is built on a Microsoft ERP solution