In a socially connected world, engagement with your customers can happen anywhere or anytime. Microsoft Social Engagement puts powerful social tools in the hands of your sales, marketing, and service teams — helping them connect on social media with your customers, prospects, and partners right within Microsoft Dynamics CRM or with a stand-alone app. Find…

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11 May 2015 by CRM

The way your customers buy, has changed forever. We are living in the age of the customer and today’s customer is smarter than ever. The’re always connected via their mobile device, plugged into their favorite social network and doing their own research to solve their problems. Therefore it is no surprise to find that customers are 70%…

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27 April 2015 by BI CRM ERP

The Australian economy is improving. Economic growth is at 2.5%, inflation is at 1.7%. Housing is booming along, and it looking like there might be more good times ahead. This is good news, things will start to get busier for you and your business keeping busy with customer enquiries, sales and deliveries. When it comes to your…

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